FAQ

Q1. Do you have MOQ limited?
A: For Oubao brand,we do small bulk wholesale,That means even one carton is acceptable,For OEM,MOQ is 300-500 PCS depend on your required model and packing.

Q2.  What is your delivery time?
A: 7-10 days for product in stock. 30-45 days for product not in stock according to the product category and it’s quantity.

Q3.  Can you make OEM or ODM? Can you help to do package/artwork design for us?
A: Yes, OEM and ODM are welcome. We have a graphic design team that can help our customer to make logo and package/artwork design. Also photo taking is available.

Q4.  What about the after-sales service?
A: Our company is responsible for the supplied product in 1 year.

Q5. What about the samples?
A: We can supply samples but the samples fee will need to charge. We will deduct the samples fee after order is confirmed. Customer should be responsible for the shipping fee when they require specific delivery method.

Q6. What is the payment terms?
A: The payment terms is 30% T/T in advance,the balance 70% T/T before shipment or against the copy of B/L for new client. Other payment term is also acceptable.


Q7. How to make an inquiry?

A: You can send it by email:info@oubaotools.com Or submit message to us online, we will reply to you as soon as possible after receiving email or message.

You can also add our Wechat: +86 18680031122 We communicate with each other.